Run the whole hospital on one patient record.
Front desk, triage, clinicians, laboratory, radiology, pharmacy, wards and the cashier on one system. A patient is registered once; every order, result, dose and shilling attaches to that record.
- Registered Data Processor · ODPC 446-3745-BB21
- Independently penetration-tested · 2026
- Web · Android · iOS
- Built and supported in Nairobi
Who it is for
Hospitals of every size, from a single site to a national group.
One system scales from a 40-bed hospital to a referral hospital and a multi-site network. What changes is the number of departments, beds and sites you switch on, never the product.
Running a pharmacy or clinic? DawaSmart for pharmacies and clinics has published prices and a free trial.
- 01
Private hospitals
Revenue that reconciles: every order, dose and bed day reaches the invoice, and M-Pesa posts itself. Owners see the day from their phone.
- 02
Faith-based and mission hospitals
Dependable records across outpatient, wards, pharmacy and MCH, with payer and waiver controls that keep the books honest without slowing care.
- 03
County and public hospitals
Department queues, triage, laboratory and radiology worklists and a management dashboard that shows arrivals, waits and beds as they happen.
- 04
Hospital groups
Each site with its own catalogue, stock, staff and reports under one account, and group-wide visibility for the executive team and the board.
One record
From registration to discharge, nothing is re-typed.
Each hand-off moves the patient to the next queue and carries the record with them. Billing is built as care happens, not reconstructed at the exit.
- Step 1RegistrationOne MRN for life
- Step 2TriageVitals and priority
- Step 3ConsultationNotes, orders, prescriptions
- Step 4DiagnosticsLab and imaging results
- Step 5BillingBuilt as care happens
- Step 6PharmacyDispense by batch
- Step 7AdmissionBed board and MAR
- Step 8DischargeSummary and follow-up
Care timeline · demonstration data
What a connected record changes on the floor
- The clinician sees results as they are entered — no runner, no printout, no phone call to the lab.
- The cashier sees every item — orders and dispensing create bill items; the exit bill is already complete.
- The pharmacy knows what was prescribed — and the ward knows what was dispensed and administered.
- Management sees the day as it happens — arrivals, waits, beds, billed and collected, by department.
Modules
Ten modules. Switch on what you run; add the rest in phases.
Every module below is in the product today. Each page lists exactly what it does, how the workflow runs and who uses it.
- 01
Outpatient
Registration, appointments, service queues, triage and consultation on one patient record.
Explore - 02
Inpatient and bed management
Live bed board, admissions, ward rounds, medication administration and guided discharge.
Explore - 03
Laboratory
Test catalogue and pricing, sample collection, results with attachments, and reports sent to patients.
Explore - 04
Radiology and imaging
Imaging orders, image and document attachments, radiologist reports and reminders.
Explore - 05
Pharmacy and stores
Dispensing against prescriptions, batch and expiry control, purchasing, transfers and stock counts.
Explore - 06
Prescribing and medication safety
Prescriptions from the consultation, checked against allergies and current medication before they reach the pharmacy.
Explore - 07
Maternal and child health
Antenatal profiles and visits, KEPI immunisation schedules with due lists, and child growth records.
Explore - 08
Billing, payers and insurance
Invoices built as care happens, a cashier worklist, M-Pesa, discount approvals, payers, pre-authorisations and claims.
Explore - 09
Procedures, referrals and scheduling
Procedures recorded and billed from the visit, referrals in and out, and bookings for clinicians, rooms and equipment.
Explore - 10
Reports, dashboards and administration
A hospital command centre, operational and financial reports, staff and permissions, departments, branding and the audit trail.
Explore
Inpatient
A live bed board, nursing records on the admission, and a bill that posts itself.
- Wards and beds with status: available, occupied, reserved, in maintenance
- Observations, progress notes and a medication administration record signed at the bedside
- Daily bed charges posted each night; deposits and interim payments tracked
- Guided discharge with a printed summary
Bed board · live occupancy
Laboratory worklist
Diagnostics
Orders reach the lab as they are placed. Results reach the clinician as they are entered.
- Test and imaging catalogues with prices per branch; billing created with the order
- Worklists by status: ordered, collected, in progress, resulted
- Attachments and analyser printouts, including photos from a phone via a secure upload link
- Branded report PDFs, sent to patients by SMS or WhatsApp where enabled
Pharmacy and billing
Stock that reconciles and a cashier who collects what was done.
- Dispensing deducts stock by batch; expiry alerts, purchase orders, transfers and stock counts
- Cash, M-Pesa STK Push, Paybill or Till, card and bank, matched to the invoice
- Discounts and waivers requested on the invoice and approved by a manager
- Payers, pre-authorisations and claims recorded per visit
Cashier worklist
Platform
Web for the desk. Mobile for the ward round. One account for both.
The browser workspace runs reception, consultation, laboratory, pharmacy and finance. The Android and iOS app puts queues, triage, dispensing and the bed board in a nurse's pocket, with biometric unlock and Bluetooth receipt printing.
Web and mobile
Same record, same permissions, on any device.
Ask AI
Staff ask questions of the hospital's own records, within their permissions. Dictation in any language.
Messaging and M-Pesa
SMS, WhatsApp, email and push notifications; M-Pesa collection built in.
Security and compliance
Procurement will ask. Here are the answers, including the ones still in progress.
Safravo Ltd is a registered Data Processor with the Office of the Data Protection Commissioner. The platform was penetration-tested by an independent firm in 2026. We publish what is in place, what is in progress and what is on the roadmap, and we do not claim certification we do not yet hold.
- In place
Registered Data Processor
ODPC registration 446-3745-BB21
- In place
Independent penetration test
Tested by ISP Kenya, 2026
- In place
Encrypted in transit
TLS 1.2 and 1.3 only
- In place
Role and permission based access
Facility, branch and department scoped
- In place
Audit trail
Who did what, when
- In place
Hosting and data location
DigitalOcean, United States
- In progress
Digital Health Agency certification
Application submitted
- Roadmap
SHA electronic claims
Roadmap
Implementation
Phased go-live, on-site training, and support that stays after launch.
- 1
Discovery
We map your departments, services, price lists and payers, and agree a dated, phased plan before any contract.
- 2
Configuration and migration
Catalogues, wards, stock, staff and patient demographics are set up and imported from your current records.
- 3
Training
Role-based sessions on site for reception, nursing, clinicians, laboratory, pharmacy, cashiers and administrators.
- 4
Go-live
Our team is on the floor for the first days of each phase.
- 5
Support
Critical issues acknowledged within one hour, around the clock. A named contact for the hospital.
Questions
The questions hospital boards ask first.
More on the FAQ page, including data ownership, exit, offline use and SHA.
How is DawaSmart HMIS priced for a hospital?
Where is the data hosted?
Is DawaSmart certified by the Digital Health Agency?
How long does implementation take?
Next step
See DawaSmart HMIS running on your hospital's workflows.
A demo takes about 45 minutes. We walk through the departments you run, on real screens, and leave you with a written scope and quote.
Or call +254 746 289 413 · Monday to Saturday, 8:00 to 18:00 EAT