Skip to content
DawaSmartHMIS

Pricing

Priced by quote, built from three parts.

Hospitals differ too much for a price list: a 40-bed sub-county hospital and a 400-bed county referral hospital do not need the same implementation. A quote is specific to your departments, size and phases, and it is written down before you commit.

Request a quoteBook a demo first

One-off

01

Implementation

Discovery, configuration, data migration, on-site role-based training and go-live floor support for the departments in scope. Priced by phase, so a hospital pays for what is switched on.

  • Configured workspace, catalogues and prices
  • Imported demographics, products and stock
  • On-site training by role
  • Go-live support on the floor

Per hospital, per year

02

Annual licence

Set by facility level and size (beds and departments), with a reduced rate for additional branches in a group. Includes all modules in scope, the web workspace and mobile app, updates, and standard support.

  • All modules in scope
  • Unlimited staff accounts
  • Web, Android and iOS
  • Updates and standard support

Optional, per year

03

Support agreement

Guaranteed response targets, a named contact, scheduled reviews and priority handling. Recommended for referral hospitals and hospital groups.

  • Critical: acknowledged within 1 hour, 24/7
  • High: within 4 business hours
  • Named hospital contact
  • Quarterly service review

Quotes are in Kenyan shillings, exclusive of VAT, and valid for 60 days. Messaging (SMS and WhatsApp) is metered and billed at cost, and M-Pesa transaction charges are set by Safaricom. Hardware, internet and printers are supplied by the hospital.

How a quote is built

What we ask, and why it changes the number.

  1. 1

    Facility level and beds

    Sets the licence band and the inpatient scope.

  2. 2

    Departments in the first phase

    Sets the implementation effort and training days.

  3. 3

    Branches or sites

    Each additional site is configured and trained separately, at a reduced licence rate.

  4. 4

    Current records

    Clean spreadsheets import quickly; paper registers take longer.

  5. 5

    Payers

    Insurance and payer set-up adds configuration and claims training.

  6. 6

    Support level

    Standard support is included; a support agreement adds guaranteed response targets.

Smaller facilities

Pharmacies and clinics buy online.

The same DawaSmart platform is sold with published monthly prices and a free trial to pharmacies, clinics and small facilities at dawasmart.app.

See published prices

Questions

How is DawaSmart HMIS priced for a hospital?
By quote. A quote has three parts: a one-off implementation fee (configuration, data migration, on-site training and go-live support), an annual licence set by facility level and size, and an optional support agreement with guaranteed response times. Prices are per hospital; additional branches are priced at a reduced rate.
Is there a free trial for hospitals?
Hospitals start with a guided demo and, where useful, a scoped pilot on one department rather than an unguided free trial. Hospitals have too many moving parts to evaluate properly in a self-serve trial.
Do we need to buy servers?
No. DawaSmart is delivered as a service. You need computers or tablets with a current browser, Android or iOS devices for the mobile app, internet access, and your existing printers. Barcode scanners, label printers and queue display screens are optional.
Can we start with a few departments?
Yes, and we recommend it. Most hospitals go live with reception, triage, consultation, pharmacy and billing first, then add laboratory, radiology, inpatient and MCH in planned phases.

Get a number

Tell us about the hospital and we will send a written quote.

A demo takes about 45 minutes. We walk through the departments you run, on real screens, and leave you with a written scope and quote.

Request a quoteBook a demo

Or call +254 746 289 413 · Monday to Saturday, 8:00 to 18:00 EAT